vc111 Terms & Conditions – Rules for Bangladesh Players

Acceptance of Terms

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "Account Holder") and vc111 ("Platform", "we", "us", "our") governing your access to and use of the vc111 online gaming platform, including all associated services, features, content, and functionality available at vc111.pro and any related subdomain or mobile interface.

By accessing the Platform, creating an account, making a deposit, placing a wager, or using any service provided by vc111, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately cease use of the Platform and close your account. Continued use of the Platform constitutes ongoing acceptance of the Terms as they may be amended from time to time.

Eligibility Requirements

To register and maintain an account on vc111, you must satisfy all of the following eligibility criteria at all times. vc111 reserves the right to request documentary evidence of eligibility at any stage and to suspend or close accounts where eligibility cannot be confirmed:

• You must be at least 21 years of age. Proof of age may be required before any withdrawal is processed.
• You must be a natural person. Corporate entities, trusts, partnerships, and organisations may not hold player accounts.
• You must provide your own valid Bangladesh mobile number at registration. Mobile numbers belonging to third parties are not permitted.
• You must not be a current employee, contractor, director, or immediate family member of an employee of vc111 or any affiliated company.
• You must have the legal capacity to enter into a binding contract under the applicable laws of your jurisdiction.

Account Registration and Security

Each eligible person may hold only one (1) active account on vc111. The registration process requires provision of accurate, complete, and current personal information. You undertake to maintain the accuracy of your registration information and to update it promptly if it changes:

• Duplicate accounts are strictly prohibited. Where multiple accounts are detected belonging to the same individual, all accounts except the oldest may be closed and associated balances forfeited.
• You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party under any circumstances.
• Any activity conducted through your account — whether or not authorised by you — is your responsibility. You must notify vc111 support immediately if you suspect unauthorised access to your account.
• vc111 may require identity verification (KYC) at any point, including but not limited to the first withdrawal, accounts reaching cumulative deposit thresholds, or where fraud is suspected.
• Account usernames and registered mobile numbers cannot be changed after account creation except through the formal KYC-verified account update process via customer support.

vc111 reserves the right to conduct enhanced due-diligence checks at any point in the account lifecycle. Failure to cooperate with verification requests within the stipulated timeframe will result in temporary suspension of account functionality, including withdrawal capability, pending completion of the verification process.

Deposits and Withdrawals

All financial transactions on the vc111 platform are conducted in Bangladeshi Taka (BDT). The following conditions govern deposits and withdrawals for all account holders:

• The minimum deposit amount is ৳100. There is no maximum single deposit limit set by vc111, though individual payment providers (bKash, Nagad, Rocket) may impose their own transaction limits.
• Withdrawals may only be made to a payment method that has previously been used to fund the account and that is registered in the account holder's own name. Third-party withdrawals are strictly prohibited.
• Withdrawal requests are subject to pending wagering requirements attached to any active bonus funds. Bonus funds and associated winnings cannot be withdrawn until all applicable rollover conditions have been met.
• Processing times for withdrawals are typically between 15 minutes and 24 hours, depending on the payment method and whether KYC verification is complete. Internet banking withdrawals may take up to 48 hours.
• vc111 does not charge transaction fees for standard deposits or withdrawals. Any fees imposed by your bank or payment provider are outside vc111's control and are the account holder's responsibility.

vc111 reserves the right to conduct additional checks on deposits or withdrawals that trigger internal risk thresholds. This may result in a temporary hold on funds while the review is completed. The platform will notify the account holder of any such hold via the registered contact number.

Bonuses, Promotions and Wagering Requirements

vc111 offers various promotional incentives to new and existing players. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms stated in the individual promotion:

• Bonuses are credited to the bonus balance, not the real-money balance. Real-money funds and bonus funds are tracked separately. Withdrawable cash is only generated once wagering requirements have been satisfied.
• A wagering requirement (rollover) specifies the number of times the bonus amount (or bonus plus deposit, as stated in the promotion) must be wagered on eligible games before a withdrawal can be made. The applicable rollover multiplier is stated in each promotion's specific terms.
• Bonuses are non-transferable between accounts and have no cash value until all rollover conditions have been met. Expired bonuses are forfeited without compensation.
• vc111 reserves the right to withdraw any bonus offer at any time, to alter the terms of any active promotion with reasonable notice, and to disqualify any player from a promotion where abuse or exploitation of the promotion is suspected.
• Only one welcome bonus may be claimed per household, IP address, device, or payment method. Multiple claims from the same source will be treated as duplicate account activity.

Bonuses credited in connection with specific sporting events (for example, BPL or IPL match promotions) are subject to the outcome of those events and may be cancelled if the relevant match or tournament is abandoned, postponed, or declared void.

Betting and Gaming Rules

All bets placed on vc111 are subject to the specific rules of the relevant game type, the general sports betting rules of the Platform, and the following overarching conditions:

• Bets are only valid once confirmed by the Platform and a bet reference number has been issued. A placed bet that has not received a confirmation reference is not a valid bet and will not be settled.
• In the event of an obvious pricing or technical error, vc111 reserves the right to void any affected bets and return stakes to the account holder. This applies to both sports markets and casino game outcomes.
• Minimum and maximum bet limits vary by game and market. These limits are displayed at the point of placing a bet and are subject to change. vc111 may impose individual account bet limits at its discretion.
• Live in-play betting markets may be suspended or removed at any point during an event. Bets already accepted and confirmed before a market suspension are unaffected and will be settled normally.
• Any attempt to use software, automated systems, bots, algorithms, or artificial intelligence to gain an unfair advantage over other players or to exploit the Platform's pricing models will result in immediate permanent account closure and forfeiture of all balances.

Responsible Gaming

vc111 is committed to promoting responsible gaming practices and providing tools that allow players to manage their activity. The following responsible gaming controls are available to all account holders at no charge:

• Deposit limits: Players may set daily, weekly, or monthly deposit caps directly from account settings. Requests to lower a deposit limit take effect immediately. Requests to raise a limit are subject to a 72-hour cooling-off period.
• Reality checks: Players may enable periodic session reminders that display total time played and net win/loss position during the current session, allowing informed decisions about continued play.
• Time-out: Players may request a temporary account suspension ranging from 24 hours to 6 weeks. During a time-out, access to all gaming activity is disabled but account balances are preserved.
• Self-exclusion: Players may request a permanent or long-term self-exclusion of up to 5 years. Self-exclusion requests are processed within 24 hours. During self-exclusion, the account cannot be reopened for the duration of the exclusion period, regardless of any subsequent request by the account holder.

Prohibited Conduct

The following conduct is strictly prohibited on the vc111 platform and may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant authorities:

• Money laundering, structuring transactions to avoid reporting thresholds, or using the Platform for any activity that constitutes a financial crime under the laws of Bangladesh or any other applicable jurisdiction.
• Collusion with other players, match-fixing, or any form of coordinated conduct designed to defraud the Platform or other players.
• Using stolen, fraudulent, or unauthorised payment methods to fund an account. Any deposit made via a disputed transaction will be reversed and the account suspended pending investigation.
• Bonus abuse including but not limited to: creating multiple accounts to claim the same promotion, exploiting bonus terms in a manner inconsistent with genuine play, or coordinating with other players to systematically extract bonus value.
• Any attempt to hack, reverse-engineer, intercept, or manipulate the Platform's software, servers, game outcomes, random number generation, or odds-calculation systems.

vc111 reserves the right to report any account activity that appears to constitute financial crime, fraud, or underage gambling to the relevant authorities in Bangladesh or internationally. Account holders whose accounts are closed for prohibited conduct will not receive reimbursement of forfeited balances under any circumstances.

Account Suspension and Closure

vc111 reserves the right to suspend, restrict, or permanently close any account at its sole discretion. In cases where closure is initiated by vc111 rather than the account holder, the following procedures apply:

• Where closure is for reasons other than prohibited conduct or fraud, any real-money balance (excluding bonus funds) will be returned to the account holder via the last-used deposit method within 5 business days.
• Where closure is due to a breach of these Terms, prohibited conduct, fraud, or underage gambling, all balances including real-money deposits are forfeited and will not be returned.
• Account holders may request voluntary closure of their account at any time by contacting customer support. Voluntary closure requests are processed within 48 hours. Any real-money balance will be returned subject to completion of KYC verification.
• A closed account cannot be reopened without undergoing the full re-registration and KYC process. Players who were previously self-excluded may not re-register until the self-exclusion period has fully elapsed.

In cases of suspected fraud or financial crime, vc111 may impose an indefinite hold on all account funds pending the outcome of an internal investigation and any parallel law enforcement inquiry. Account holders will be notified of the hold to the extent permitted by applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, vc111 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the Platform, including but not limited to: loss of winnings, loss of data, loss of revenue, or any losses arising from technical failure, service interruption, or delays in processing transactions. The Platform is provided on an "as is" and "as available" basis without warranty of any kind.

vc111 makes no representation that the Platform will be available continuously or without interruption. Scheduled and unscheduled maintenance, third-party payment provider outages, or force majeure events may affect service availability. In such circumstances, vc111 will use commercially reasonable efforts to restore services and will not be liable for losses incurred during any period of unavailability.

Privacy and Data Protection

vc111 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of this Agreement by reference. By accepting these Terms, you also consent to the collection and use of your personal data as described in the Privacy Policy. The Privacy Policy explains what data we collect, why we collect it, how we use it, how long we retain it, and what rights you have in relation to your data. We encourage you to read the Privacy Policy carefully before registering.

Amendments to These Terms

vc111 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, vc111 will provide notice to account holders via the registered mobile number or, where applicable, via a prominent notice on the Platform, at least 7 days before the changes take effect. Non-material changes (such as corrections of typographical errors or clarification of existing provisions) may take effect immediately.

Your continued use of the Platform after any amendment takes effect constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must close your account before the effective date of the changes. vc111 will archive previous versions of these Terms, and copies can be requested from customer support.

Contact and Queries

If you have any questions about these Terms, wish to exercise your data rights, or need to report a concern about your account or a transaction, please contact the vc111 customer support team. Support is available 24 hours a day, 7 days a week via live chat on the Platform or by email.

Email: [email protected]